Client Services Info

Updated 6/2/21

New Operating Standards

  • Face Masks will still be required for service and occupancy.

  • We are no longer practicing social distancing.

  • We will be screening for COVID with a temperature reading and a questionnaire.

  • We will continue to uphold the highest level of sanitation and disinfecting.

  • We will be taking the temperature of all of our employees and clients upon arrival.

  • During this phase, water service will no longer be offered.

  • Walk-Ins are welcome when availability allows.

  • Hand sanitizer will be available for use.

  • Please refrain from touching nail polish bottles. Our staff will assist you with your color choice.

What's New For Clients

  • We will be limiting capacity strictly to clients only - no guests.

  • Clients must continue to wash their hands before and after their appointments.

  • Clients must wait in their car or outside prior to appointment.

  • Please communicate to us when you've arrived - we will contact you once we are ready for you to check in.

  • We will be checking temperatures and screening for contact tracing upon arrival.

  • IF YOU HAVE RECENTLY TESTED POSITIVE, we can allow entry for service:​

    • 14 Days Symptom-Free.​

  • IF YOU HAVE BEEN EXPOSED TO POSITIVE COVID-19 CASE, please self-monitor for 14 days before booking an appointment.​

  • Clients will be asked to sign a Liability Waiver.

  • There will be no waiting area.

  • If you are feeling ill, please call/email to reschedule your appointment.

Thank you for being patient with us. We are doing our best to ensure the safety of all who comes through our doors and cannot wait to see you! We do reserve the right to refuse service to anyone who fails to comply with our new safety protocols.

Face Masks

Due to the nature of nail services requiring long service times and being in contact within 6 feet of separation, we will be strict on our Face Mask standards for the safety of the client and employees. The illustrations below are from the CDC guidelines.

  • If you arrive with an ill-fitting mask, Bandana, or a Gaiter, you will have to purchase a disposable surgical mask for $3.

Nail Techs

For the safety of everyone receiving and performing nail services, we are requiring our nail techs to be equipped with:

  • Face Masks

  • Face Shields

  • Disposable Nitrile Gloves


In addition to our on-going disinfecting practices of all nail service equipment, we will be expanding our practices to common spaces:

  • Chairs, Tables, Sofas

  • Bathrooms, Sinks, Handles and Door Knobs


Our HVAC system circulates air with an intake and exhaust system. The Airborne Contaminant Removal efficiency is on par with Patient-care facilities.

  • Airflow rating is 500-2,200 cfm.

  • Air Change Per Hour (ACH) is 14.6-64.4